Payment Policy

💰 WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept the following payment methods:
💳 Credit & Debit Cards: Visa, Mastercard, American Express, Discover
🅿️ PayPal
📱 Apple Pay & Google Pay
All payments are processed securely through Shopify Payments.

💱 WHICH CURRENCY WILL I BE CHARGED IN?
All transactions are processed in USD. If your card uses a different currency, your bank will apply the applicable exchange rate.

✏️ HOW DO I CHANGE OR MODIFY MY ORDER?
If you need to modify your order, please contact us at hello@tryraluma.com as soon as possible. We can make changes before your order is shipped. Once dispatched, we are unable to make any modifications.

📧 WHAT SHOULD I DO IF I DID NOT RECEIVE A CONFIRMATION EMAIL?
Please check your spam or junk folder first. If you still cannot find it, you may have entered your email incorrectly at checkout. Contact us at hello@tryraluma.com and we'll help you locate your order.