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RalumaCase specializes in custom phone case design and production.
Address:
Unit 04, 7/F Bright Way Tower, No.33 Mong Kok Road, Kowloon, Hong Kong
Email: hello@tryraluma.com
### Customer Service Hours
Mon - Fri: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
For inquiries, feedback or after-sales support, please email us with your name, location and relevant product photos.
### FAQ
Q: How long is delivery?
A: Order processing takes 3–7 days. After shipment, delivery takes 14–30 business days depending on your region.
Q: What is your return policy?
A: Returns & exchanges will be processed within 14 days after we receive and inspect your returned item.
Q: How to contact support?
A: Please reach us via email: hello@tryraluma.com