Privacy policy

This Privacy Policy describes how RalumaCase ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from tryraluma.com (the "Site").

 

1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including:
Information about your web browser
IP address
Time zone
Cookies installed on your device

Additionally, as you browse the Site, we collect information about:
Individual web pages or products you view
What websites or search terms referred you
How you interact with the Site

We refer to this automatically-collected information as "Device Information".

2. How We Use Your Personal Information
We use the Order Information that we collect generally to:
Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations)
Communicate with you
Screen our orders for potential risk or fraud
Provide you with information or advertising relating to our products or services

We use the Device Information to:
Help us screen for potential risk and fraud
Improve and optimize our Site
Assess the success of marketing campaigns

3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, such as:
Shopify (our e-commerce platform)
Payment processors
Shipping and logistics providers
Analytics providers such as Google Analytics

We may also share your Personal Information to comply with applicable laws and regulations.

4. Behavioral Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising via:
Facebook Ads settings
Google Ads settings

5. Your Rights
If you are a resident of certain regions (such as the European Economic Area), you have the right to:
Access personal information we hold about you
Request correction, update, or deletion of your data

To exercise these rights, please contact us using the information below.

6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us
For more information about our privacy practices, or if you have questions, please contact us by email at:
hello@tryraluma.com